Many customers do not realise that if they fall or slip at a supermarket they are able to make a claim for compensation. Their claim will be processed if it can be proven that the accident occurred through no fault of their own. The accident can happen at Asda or any other popular supermarket food chain. Whichever supermarket it was, if it was not your fault, you have a right to make a claim.
Supermarkets such as Asda and Tesco owe their customers a duty of care as soon as they enter their premises. Customers should be able to shop easily without fearing some sort of accident. This duty of care can also extend to the supermarket car park. Supermarkets are responsible for ensuring the safety of all of their customers, and nothing less.
What to do if you are involved in a work related accident
It’s not just customers that are at risk from obtaining injury. Workers in supermarkets are surrounded by potential health hazards everyday. Many are involved in a wide range of jobs which include cleaning, working on the checkouts, and shelf stacking. Some jobs involve more risky work than others, particularly if they are dealing with heavy items.
Check out assistants for instance can face health risks if great care is not taken. Check out assistants can suffer from repetitive strain injuries in their wrists, shoulders and elbows. Their neck and their back is also at risk if their working area is not set properly. Lack of appropriate warnings out in the aisles can put shelf stackers and cleaners at risks from spills and other obstacles.
As an employee you may wish to seek action against your employer if you suffered an accident. It is strongly recommended that you seek legal advice before doing so, as you will be better informed about your chances of gaining compensation.
Important steps to take as a customer if you are involved in an accident
If you are unexpectedly involved in a supermarket accident, there are some things you can do that will help your claim if you decide to make one later.
Quite soon after the accident you should report it to the manager or to someone at the customer services desk. You will most likely be given an accident report form to fill In case you are not given a form you can ask for one or make sure that the accident is recorded in the accident book.
If there happen to be any witnesses around at the time of the accident, it is best to get down their names and contact details. If you happen to have a camera on you, you should photograph the scene of the accident. If you don’t have an actual camera but you have one in your phone that should be fine too. By gathering all of this evidence, it will help you in your claim later on if you decide to make one.
If you have been victim to an accident and wish to make a claim, our solicitors will help examine your case and inform you of your next steps.
Ayesha Salim is editor of the UK Lawyers Network. Ayesha writes articles about supermarket fall claim, public place accidents and slips and trips. Please visit the website if you would like to see more of Ayesha’s work or if you would like to contact local solicitors or to talk with a personal injury lawyer.